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Transparent Process • Reliable Results

How It Works
Your Cargo Journey

From initial inquiry to final delivery, our streamlined process ensures your cargo moves efficiently through every stage. We handle the complexity so you can focus on your business.

6

Simple Steps

24-48

Hour Response

100%

Transparent

Dedicated

Support

Process Overview

Step-by-Step Journey

Our proven process ensures your cargo moves smoothly from origin to destination. Each step is carefully managed by our experienced team to guarantee efficiency and compliance.

1

Initial Inquiry

Share your cargo requirements and receive personalized consultation from our logistics experts.

  • Cargo specifications analysis
  • Route planning consultation
  • Timeline assessment
  • Cost estimation
2

Quote & Agreement

Receive detailed pricing and service terms. Review and confirm the agreement to proceed.

  • Detailed cost breakdown
  • Service level agreement
  • Timeline confirmation
  • Payment terms
3

Documentation

Prepare and submit all necessary shipping documents with our expert guidance.

  • Commercial invoice preparation
  • Packing list verification
  • Bill of lading processing
  • Certificate of origin
4

Cargo Booking

Secure vessel space and coordinate shipping schedules for optimal transit times.

  • Vessel selection
  • Space reservation
  • Schedule confirmation
  • Loading coordination
5

Customs Clearance

Navigate customs procedures efficiently with our experienced brokers and compliance team.

  • Document submission
  • Duty calculation
  • Inspection coordination
  • Release authorization
6

Final Delivery

Complete the journey with efficient last-mile delivery to your specified destination.

  • Transport arrangement
  • Delivery scheduling
  • Unloading supervision
  • Document handover
Documentation

Essential Documents

Proper documentation is crucial for smooth customs clearance. We guide you through preparing all necessary paperwork for your shipment.

For Imports

  • Commercial Invoice: Detailed invoice with goods description, value, and terms
  • Packing List: Complete list of all packages with weights and dimensions
  • Bill of Lading: Transport contract between shipper and carrier
  • Certificate of Origin: Document certifying the country where goods were produced
  • Trade License: Importer's valid trade license copy

For Exports

  • Commercial Invoice: Detailed invoice with export terms and pricing
  • Packing List: Comprehensive packing details for export verification
  • Bill of Lading: Export transport documentation
  • Export Declaration: Official export documentation
  • Trade License: Exporter's valid trade license copy
Timeline

Typical Timeframes

Understanding typical timeframes helps you plan your logistics effectively. Actual times may vary based on specific requirements.

Initial Response

24-48 hours

Quote and consultation

Documentation

2-3 days

Document preparation

Customs Clearance

1-3 days

Standard clearance

Final Delivery

1-2 days

Last-mile delivery

FAQs

Common Questions

Get answers to frequently asked questions about our shipping process and services.

How long does the entire shipping process take?
Total transit time varies by destination. Typically, sea freight from Asia to UAE takes 10-20 days, while Europe to UAE takes 12-25 days. Add 2-5 days for customs clearance and local delivery.
What documents do I need for customs clearance?
Essential documents include commercial invoice, packing list, bill of lading, certificate of origin, and your trade license. Additional documents may be required based on cargo type and origin.
Can you handle hazardous materials?
Yes, we handle hazardous materials with proper certification and compliance. Additional documentation and handling procedures apply. Contact us for specific requirements.
Do you provide cargo insurance?
Yes, we offer comprehensive cargo insurance options to protect your shipment against loss, damage, or delays during transit. Coverage can be customized based on your needs.
How do I track my shipment?
We provide real-time tracking through our online portal and regular updates via email or WhatsApp. You'll receive notifications at key milestones throughout the shipping process.

Ready to Start Your Journey?

Experience the Swift Sail difference. Our team is ready to guide you through every step of your cargo journey with expertise and care.